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this post was submitted on 12 Jul 2023
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I have been watching system76 from afar for a long time and everytime I upgrade I look at their systems but I was never confident of local support. I bought an equivalent to one of their early laptops from a local company once. I think it is great that they are bringing more design in-house as rebadging generic systems limited their documentation and repairability.
While competition is good I can't look past Framework at the moment. They shipped to me direct from Taiwan as fast as a local delivery and I know I can repair the system so it removes all the concerns I had about dealing with a niche foreign company. I see no value in PopOS or the other user space stuff from system76. Open firmware is an advantage but I think framework will get there eventually. As much as I respect system76s mission I think their business model is dubious. They should have gone in-house open hardware earlier and I think the userspace stuff is a pointless distraction.
Framework 3:2 screen is a dealbreaker for me though... I'm not a coder so it doesnt benefit me at all
I respect that. I do code occasionally and I was only interested in 16:10 or squarer for a laptop. I was very concerned about the high dpi but it has been fine for me.
Ideally I wanted a 14" 16:10 (ideally 1920x1200 so I didn't need fractional scaling) with a high refresh rate and integrated amd graphics but the expandability and ability to maintain the system myself in a fairly remote area sold me on the compromise and I don't regret it but it wasn't my ideal laptop.
Expanding a custom product line is very expensive and will take time compared with slapping a badge on generic machines. The 16" framework with 16:10 aspect and 165hz refresh is going to expand Framwork's customer base a lot but my ideal is a system that falls in-between the two.
Without an equivalent to the Framework marketplace or a local presence I don't see myself ever buying a system76 despite looking at them regularly since they started. I bought an ASUS z35fm in 2007 based on what I think was their Darter at the time. They had 16 years to convert me to a sale and it took Framework a year with a better business model.