More than 200 Substack authors asked the platform to explain why it’s “platforming and monetizing Nazis,” and now they have an answer straight from co-founder Hamish McKenzie:
I just want to make it clear that we don’t like Nazis either—we wish no-one held those views. But some people do hold those and other extreme views. Given that, we don’t think that censorship (including through demonetizing publications) makes the problem go away—in fact, it makes it worse.
While McKenzie offers no evidence to back these ideas, this tracks with the company’s previous stance on taking a hands-off approach to moderation. In April, Substack CEO Chris Best appeared on the Decoder podcast and refused to answer moderation questions. “We’re not going to get into specific ‘would you or won’t you’ content moderation questions” over the issue of overt racism being published on the platform, Best said. McKenzie followed up later with a similar statement to the one today, saying “we don’t like or condone bigotry in any form.”
On one hand, Substack is in it's rights and as a journalistic organization, they are in the right.
The issue is: Once you serve a Nazi in your bar, you become a Nazi bar. This is no longer a marginalized viewpoint you can ignore. Its actively recruiting and frightening. Inaction is enabling. Substack is going to become shitty, and fast. They will lose high engagement users, first when the ones who protested pile out for another platform and then quickly when the quality dips.
Also, their cavalier attitude will change when Stripe steps in.
You can contact Stripe at the link to let them know about the company they are associating with.