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There are laws in place for service workers related to minimum wage. The employers have to make up the difference if tips don’t meet the rate for hours worked. It seems to me that’s not sufficient for the times.

Hypothetically, if everyone were to stop tipping in the U.S. would things be better or worse for workers? Would employers start paying workers more?

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[-] PhlubbaDubba@lemm.ee -2 points 9 months ago

Worse, monumentally worse. Expecting employers to make up the difference without legal force is so idiotic that it's just a publicly accepted given that choosing not to tip is choosing to let the worker in question go hungry.

Workers are so hostile about backlash to aggressive tipping culture because they see it as the side of the equation that can be expected to have any empathy at all without the threat of legal consequences trying to wiggle out from being seen as that.

[-] agamemnonymous@sh.itjust.works -4 points 9 months ago

Every server would quit and get a different job because no restaurant is going to match what they were making in tips, and it's not worth the hassle to serve for what the restaurant could afford. Service quality would regress to the minimum, because there's no incentive to provide prompt, high quality, friendly service.

Anyone who's never waited tables vastly underestimates how much the tip incentive effects your server checking on you frequently, answering your questions and making recommendations, getting your food out quickly and ensuring everything is satisfactory, refilling your beverage frequently, bringing your check promptly, and doing it all diplomatically even when you're being an asshole.

Frankly, I think American service expectations are a bit high, but if you're used to it then all that would stop very shortly after the customers stop tipping. Think of the performance of every other minimum-or-near-minimum wage hourly worker. That's your server. Anyone with the professionalism to maintain that kind of service will move on to Sales or something.

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this post was submitted on 17 Feb 2024
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