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this post was submitted on 23 Dec 2024
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No, it absolutely does have something to do with people's intelligence. Because if you can't seem to follow the prompts there to cancel? Yeah, you're kind of dumb.
It's different than in Amazon's case where sometimes they'll flip the buttons on you, tricking you to resume. That kind of thing is anti-consumer.
They’re both anti-consumer; the difference is in the degree.
How is the Discord way anti-consumer? Here, let me walk through to you the steps:
I go to Subscriptions on the app, I see my subscriptions now, I see a button that says Cancel. I click it, a window pops up that says I can Continue or Nevermind. Right now I'd Continue but I don't want to because I'm on a month trial, but I do imagine that by clicking Continue, it'll end things with a notification that tells me I've unsubscribed.
How is that process anti-consumer? It's stupid easy to understand. I think you're just arguing for the sake of arguing.
Because it's easier to sign up than it is to cancel.