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this post was submitted on 19 Jun 2023
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My colleagues and I had set up a nice self-hosted XMPP server which everyone could use to chat in-house without any of the traffic leaving our network. We had it end-to-end encrypted and it was quick and easy. Then management (with the support of a few employees who like hype) switched us to Slack. It wasn't private, it wasn't end-to-end encrypted, all our confidential messages went out to the internet, the boss could technically read anything we wrote, and many people didn't like the UI. Once management got frustrated wit it they switched us to Microsoft Teams. After using that for a year, I miss Slack. Teams is a bloated buggy mess with a UI designed to confuse and no privacy, and it also has all the disadvantages of Slack.
A few of us have secretly switched to Matrix and Element. It's good. Don't tell management.
My old work actually ran into some issues because they couldn't see DMs/private channels.
Maybe this is a cloud vs. self-hosted thing? It's been a few years since I've worked there though.
In an average workplace that seems like a bit of a losing battle to fight since everyone can message each other on personal phones anyway. But I can see it if it's a workplace that handles sensitive information and restricts the use of personal devices.
My workplace went remote-only. So they don't really stand a chance of preventing us messaging each other on our personal devices. I do try to keep the work machine separate though.