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Anker is recalling over 1.1 million power banks due to fire risks
(www.theverge.com)
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this post was submitted on 14 Jun 2025
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The recall process is kind of annoying, but it seems fair if it works. They gave me the option of a $30 Amazon gift card (which is more than I paid for it), or a replacement/updated charger.
They insist you take two photos, and one of them has to include the serial number. The serial number is incredibly small, and it's very low contrast on the black version of the charger. Getting a photo that actually shows the number was nearly impossible. They also require that you affirm you will "safely dispose of the device" per their instructions.
I'm still waiting to hear if they approve my request, but it's only been a day.
It’s nuts how companies get to pass on the disposal costs of a defective product to the consumer. “Contact your local municipal waste handler” as a million batteries get thrown in the landfill.
I agree that this is a sickening amount of e-waste, and companies should be responsible for processing/recycling their own waste, but what's the alternative in this case? Mail the faulty batteries back to Anker?
Yes, because mailing would be dangerous and they’d be forced to collect in an expensive way. Maybe they’d be more careful about generating faulty products then.
Many places have ways to drop off a bit of e-waste for free. In my area electronics manufacturers who sell their products in the state have to facilitate free recycling of e-waste. In practice this means pretty much any large electronics shop has a bin somewhere you can freely leave stuff to get recycled.