Can I refuse a repair from AppleCare if they quote too much? (pricefield.org)

submitted 1 year ago by skymtf@pricefield.org to c/apple_enthusiast@lemmy.world

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I'm planning in mailing my macbook into apple, the issue is they couldn't tell me exactly if it was going to be a level 2 or level 3 repair? If its a level 3 I honestly don't want to pay it but at a level 2 I would be fine to pay it.

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[-] AperiOperimentum@lemmy.world 19 points 1 year ago

You can definitely refuse and ask for them to send it back to you if you don’t want them to do the repair.

[-] skymtf@pricefield.org 6 points 1 year ago

Do they charge you a fee just for looking at it, or sending it back?

[-] AperiOperimentum@lemmy.world 5 points 1 year ago

I don’t believe so. This may vary by country, though. I’ve brought and mailed mine in before. When they told me the price I just said no thank you and took my laptop back, no charge. Canada btw

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this post was submitted on 04 Jul 2023

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