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What’s the Matter with the smart home?
(www.theverge.com)
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I know someone living in a really high-end "smart" home. We're talking about a ton of hardware and proprietary software controlling practically everything in the house. From one app in a phone or iPad, you can control everything from the security cameras to the heater to the pool.
It's basically the pinnacle of what all this technology intends to achieve, and tbh, it's all a bit of a pain.
Diagnosing anything in the house has an extra layer of work. Is it the pool heater not working? Oh, no, it's the app not working. Security alert from the house? A fly walked across the camera lens. Everything acting weird all the sudden? Guess the shitty monopoly broadband cable provider in the city is having issues again.
The system only stays afloat because of a 24/7 service contract with a company that specializes in these houses. Give a few months without that support, and things will start falling apart.
I get that this is a different class from the products from Google and Amazon, or even the various open source products, but tbh, I'll take fragmented over monolithic and overarching.
Found your problem.
Let's not pretend open source smart homes are perfect either. I hve immense respect for the Home Assistant project, but making it all work seamlessly is a nearly impossible task.