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Microsoft 365 Copilot's commercial failure
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this post was submitted on 06 Oct 2025
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Programming
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Companies and workers are both scared of these systems, trying to figure them out, and yet completely uneducated on how to use them.
If you want to sell it at $30 a seat, you need to teach every single seat how to make $30 or more in gains a month by using it.
And a 1 hour lunch and learn isn't going to fix that.
These systems shouldn't be priced per seat, and regular users shouldn't be doing almost anything with them until they get trained.
If ANYONE had reproducible guidance on how to get positive value out of these systems... they'd be booming like NVIDIA. It's another "during the gold rush, sell shovels" model.
Raises an eyebrow that we're not seeing it.
I think these companies are sitting, waiting, and praying for an emergent use-case to reveal itself. They're spending money to be prepared to corner a market that as-of-yet doesn't exist.
"During the gold rush, sells shovels model" Is a perfect analogy. It worse, OpenAi and similar companies don't find using any sluice machines profitable. It is basically a gold rush were even the big operations don't want to be involved with anything, other than selling shovels. This bubble is going to burst and there is an unimaginable about of money invested if this scam.