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Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too Easy | Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions coul... (gizmodo.com)
submitted 2 years ago by L4s@lemmy.world to c/technology@lemmy.world
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Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

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[-] doctortofu@reddthat.com 175 points 2 years ago

The solution here would be to mandate full symmetry: if you require muliple steps and confirmations to UNsubscribe or cancel, you must have the exact same steps to subscribe too. I think it would fix this problem very quickly

[-] ChatGPT@lemmy.world 14 points 2 years ago

Yep I accidentally signed up lol

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this post was submitted on 07 Jul 2023
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