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submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[-] IrrerPolterer@lemmy.world 149 points 1 year ago

The 'robot' isn't the problem. This design is intentional and human made. Here in the Netherlands self checkout is the norm, even in very small grocery stores. However, it's super easy and not frustrating at all, because the stores TRUST their customers. The self checkout is super simple, you scan a product and put it on your bag, or backpack or whatever you have. No need to weigh the scanned products or anything. Nothing overcomplicated.

Now there are some control measures, but they are designed in a way to not be too intrusive or create unnecessary frustration: First, most places have a gate at the exit that only lets you leave by scamming your receipt (or if you go paperless, you scan your membership card on your phone). Also, some places do random inspection. But that's frustration free too - a worker comes up to you with a hand scanner, scans like four or five random items of yours and leaves. Boom, done.

[-] shiroininja@lemmy.world 126 points 1 year ago

Yeah, you can’t trust Americans. They’ll steal your own land out from under you and Rob your grandma and call it good business sense. Saying this as an American.

[-] tsonfeir@lemm.ee 43 points 1 year ago

Don’t drink the water. There’s blood in the water.

[-] Funkymatt@lemmy.world 41 points 1 year ago

And probably some forever chemicals, but we've made that everyone's problem

[-] tsonfeir@lemm.ee 24 points 1 year ago

Don’t forget microplastics.

[-] Klear@sh.itjust.works 5 points 1 year ago

Comes with the blood.

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this post was submitted on 14 Oct 2023
543 points (97.7% liked)

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