IBM is what a company that survived crossing to the other side of the enshittification fence looks like. They are profitable, for sure, but they have nothing of value to offer to an actual human being. They only speak corpo and their only semi-amiable relationships are with other corporate entities via contracts, negotiations, arbitration, and lawsuits. It's functionally and physically incapable of communicating, offering a product or relating with an average real person, for they haven't known what that is in at least three decades.