submitted 7 months ago by admin@bilin.xyz to c/lemmy_support@lemmy.ml

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Hi, I just installed my instance with Ansible.

Now following this doc to check if email is set up correctly. However I didn't receive an email to reset the password.

I doubled checked that I have email in my account settings. Used telnet localhost 25 to verify the hostname is my domain.

What am I missing?

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[-] BlueEther@no.lastname.nz 4 points 7 months ago

Where is it hosted? at home or some VPS?

Some ISPs and VPS hosts block outgoing SMTP

[-] admin@bilin.xyz 1 points 7 months ago

Thank you so much! That explains it!

It is hosted on google cloud, and I just found the doc saying that outgoing SMTP is blocked https://cloud.google.com/compute/docs/tutorials/sending-mail#using_standard_email_ports.

I will look into third-party email services.

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this post was submitted on 13 Mar 2024

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