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‘Scanners are complicated’: why Gen Z faces workplace ‘tech shame’
(www.theguardian.com)
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this post was submitted on 18 Jun 2023
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Technology
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Honestly I expect, just like in the early days of personal computing, that Gen Z and beyond will suffer from PC illiteracy. The main issue is that phones and tablets are being used almost exclusively during school and on personal time, so they have no idea what Windows nor even Mac looks and feels like. What happens with Zoomer gets an office job for the first time? They have to figure out how to use Windows and Office for the first time. It's crazy to think that your 70 yr old Grandma and your 17 yr old Nephew could potentially be on the same level of knowledge of how to use Windows, Office, etc...
It's insane how true this is. I've actually worked with some kids that have no idea how to use windows, let alone know how to type. It's so odd, and almost disorienting at times, to experience this from both those older than me (parents, etc) and those younger than me.
I've had conversations with young people who started work in an office environment that required a lot of text editing/text creation, and they didn't know how to type on a keyboard.
On a physical keyboard on their work computer, they used a kind of two finger search-and-type system.
Their opinion was that typing on a physical keyboard was an outdated skill that just wasn't required any more.
I asked them if they used voice-to-text or some other input method instead, and they said no.
Are that point, I just talked away, because I didn't have any polite follow-up questions, and we simply didn't seem to speak the same language.
I wonder if in the future people will use their smartphone as an input decive for desktop PCs. If they really can't be bothered to learn how to use a proper keyboard, that could maybe still be a lot faster than typing with your index fingers.
Yeah, I get that, and hypothetically you could just use a mobile device for text creation, using your preferred method of inputting text (e.g. a swipe keyboard, or a stylus with text recognition, etc.) on the mobile device and then send it all to the desktop.
I asked about that, and I didn't get a definitive answer. The conversation was more like:
"You don't get it, we grew up with touchscreen devices, physical keyboards are outdated."
"So do you use voice to text or something?"
"No! You don't get it. We grew up with mobile devices!"
"But... How do you enter text!?"
"Nobody cares about your typewriting skills!!"
They stared at me.
I stared back.
The generational gap felt like the Grand Canyon.
What's astonishing to me is that there is software which allows you to use your phone's keyboard as an input method for the PC. However, they didn't even think about it because they never needed to connect two devices together without them magically finding each other. Send a file? Do it through WhatsApp, even though the person stands right next to you.
I was taught how to type on a keyboard. I much prefer using my phone to type things because I can do it in any position rather than sitting at a desk.
I've taught a basic web programming class to 17/18 year old's. Hardly anyone had ever heard of file extensions (windows by default doesn't show them anymore), and most of them didn't understand the concept of folders and files, at all. I was shocked.
I spent 4 hours with them before the whole class was able to create a "index.html" file inside a specific folder, it was like teaching old people. I now feel a lot safer in my programming job.