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this post was submitted on 18 Jun 2024
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Reddit does shitty stuff, but at least I'm able to find stuff on there. Why Discord took off as a medium to replace forums is beyond me. It's not easily searchable, and search engines can't index it. If people aren't fastidious about replying to messages they're responding to, it's just a nonsense stream of consciousness from dozens of people.
That being said, I hate the formatting of most forums. Reddit and Lemmy's comment nesting is excellent. It's very easy to follow conversations.
I use Opencore Legacy Patcher to run unsupported macOS on my older Macs. They used to have an excellent Reddit group that was easily searchable and rammed full of really good advice on how to fix common issues.
A couple of years ago they shuttered the group and moved everything over to Discord, and it’s been hell ever since trying to figure out how to fix something if it goes wrong.
You search for your issue, find someone talking about it, then have to pick through the dozens of replies either side to try and figure out if there’s anything useful. There are dedicated support threads now, but hardly anyone uses them, so they’re not helpful.
I really, really hate Discord as a support medium, and can’t for the life of me work out why the OCLP mods chose it over Reddit.
I've used OCLP, and I didn't even realize they largely switched to Discord. That explains why finding some info was such a PITA when I was playing around with it.
I will never understand why people choose to use Discord as a forum replacement. It's just such an awful platform for that.
Discord is awful for everything that's not live audio chatting. And even in that case, I think Telegram groups work better.
Oh, and to add something that’s just occurred to me…
If you had a problem and couldn’t find a solution while the support was on Reddit, you could easily start a new thread that might bring you the help you needed. Now, with Discord, you have to hope that someone who knows how to help just happens to be browsing the feed at that moment, otherwise your post is getting lost in the ether, because who the fuck is searching for problems in order to offer assistance?