Thank you to everyone that has been replying! When I say I "haven't had a problem with comcast" I mean I wasn't targeted for sharing anything. I had 1 letter back in like 2019 sent when I downloaded a fresh episode of a popular tv show. Besides that- never, but I'm not a good model because I don't like anything new, popular or hollywood.

When you cancel your Comcast, telling them you're moving internationally ends things much faster than saying you're switching providers.

You probably don't need 2GB. Maybe even not 1GB. I have 1GB Internet and love the speeds, but unless I'm downloading a game from steam, I never really max it out.

That said, for someone who grew up before the Internet and experienced 28K modems (and slower), it's hella rude to sometimes just run ookla speed test for kicks.

According to their "About Us" page, they were a small business that is now financed by Post Road Group and Bain Capital. Creating competition for Comcast is a great thing, but I'd bet over the years those capital partners are going to demand enshittification for profit. I'd still drop Comcast like a rock though.

The excavation in the street sounds like the same thing Google Fiber did in my neighborhood, microtrenching fiber in the street along the curb. Has worked great for me for almost 10 years now

I'd go for it. Fuck, I'd go for anything right now. I'm paying $60 for a an average speed of about 1 mb down from T-Mobile, and that's the best option here.

If they can't dot the i in fiber, I question the company. See first line

No idea, but fuck comcast.

Nepo baby operated company that wasted 100 billion dollars on brain dead business ventures while taking money from US taxpayer and failing to invest it as instructed, ie infrastructure. I guess they might be upgrading it now

They suck all around, I would never use them unless they are THE ONLY CHOICE.

I wish I could get fiber. I've got pretty solid coax internet, but my upload speeds are maxed out constantly. Backing up my server can take days at 40mbps(max).

It'll save you nearly $50 a month. So even if the customer service is exactly the same, you get to keep another $600 each year.

I switched to my local provider from Xfinity about three months ago, and my internet speeds are twice as fast for the same money.

You would probably get better answers by looking for reviews of their service. Seems Surf Internet is a regional ISP, so it's unlikely there are many of their customers here.

do it. Almost anything beats comcast, on price, speed, reliability, customer service, anything

I picked a random spot in their coverage area and this is the plans it offered.

You may as well call them and ask. Main things you want to find out are what plans/prices they offer and if they have any data caps. And/or if it's still under construction definitely ask to be put on their list of interested customers.

Honestly just about anything fiber is going to be an improvement over Comcast cable internet... if I were you I'd at least inquire if they have a 1 gig download/upload plan and work from there. Good luck!

I don’t know this company but fiber came into my area (central WI) a few years ago and I couldn’t be happier.

Prior to that the infrastructure I was on for cable internet was old and would have frequent problems.

The brand new infrastructure is figuratively worth its weight in gold, imho, even if the company itself is just as crap and your price ends up the same.

Even better, the fiber cables run underground, so other than having them severed when digging, they won’t go out unless there is a major widespread outage. No random branch taking out your service in a wind storm or whatever nonsense.

Call them and ask.

My block has buried lines. A block away, they have overheads. The new local fiber provider is only running lines along overheads for now, with plans to tackle buried lines in another few years. Despite sending me half a tree worth of mailers, they won't run fiber to my house yet and the only way I was able to find that out was to call them up and talk to them.

I don't know anything about this company, but fiber is almost always better than cable. Lower latency, more reliable, and it's usually symmetric (upload speed is the same as download speed).

must be doing some construction on my street because they made survey marks on my property and painted where the gas line and water lines are. Could this be because they are putting in the fiber cables?

It's possible! Those marks means that some sort of digging/excavation is happening nearby. The company that wants to do the work calls a "dial before you dig" service (811 in the USA) and all the utility companies come out and mark their lines.

Most of those little isps that advertise fiber are offering access to the big players network. Like Mint Mobile does for T Mobile. If it's a lower price switch, unless somehow you think the customer service can be worse.