Could you add the link to your post?

"We have investigated ourselves and found we did nothing wrong."

It's a good thing Texas is on its own non-federally regulated energy grid or someone might have lost a few dollars spending money to weatherize and properly maintaining it.

But its not like they could have known after it failed in 2011 that not bothering to address the issues causing those failures for a decade would leave it susceptible to another failure. It's obviously the customers fault for relying on the system to keep their families warm in freezing temperatures and not booking a flight to Cancun to escape the 'once in a lifetime weather event' that Texas has seen several times in fractions of a lifetime.

Do you have a link? When I click it just zooms in on the photo