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Nothing more disappointing to me than seeing a game I might enjoy... and then it's only available on PC on Epic Games store. Why can't it be available on Epic, Xbox game store and Steam? It's so annoying, like you have no choice but to use Epic... which I would literally do ANYTHING not to use.
I haven't tried GOG but their business model seems awesome. Do their games work on Linux / Mac?
Depends on the game developers, if they offer/upload a Linux/Mac version. On Linux, you have to either install/update your games manually, or use a third-party client. Idk about Mac. Third party clients can also integrate Wine for Windows games.
You don't need to update them manually if you installed them using Heroic. You only need to update them manually if they were manually installed using a offline installer.
If a game works on Windows, there's a 95% chance it works as good or better on Linux. The same can be said for MacOS apps, and Android apps, as there are packages to run those on Linux as well.