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this post was submitted on 10 Dec 2024
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This is entirely a corpo policy to limit liability. The idea, as far as I understand it, is that they want to prevent people from standing in the drive thru since that carries the risk of them being hit/injured/harmed while waiting in the line.
Its literally a problem because corpos don't want to get sued for an idiot driver gassing their way through a drive thru and mowing someone down.
Honestly, given how lawsuit happy many people are, I'm not terribly surprised. What does surprise me though, is that they don't have a walk-up window in a pedestrian safe area. I guess the logic is that the pedestrians can just go inside, but when the drive thru is open late, after the dining/walk in area closes, you end up with stupid situations like the OP.
I hate corpos.
I think another part of it is they dont want "undesirables" entering the store. In my area the main entrance on the main road to a drug store is never open it is always locked. There 5 or 6 cashiers/checks outs on that side of the store that sit empty because they can't manage security for 2 entrances. Instead the rear, car parking lot entrance is the only option. The rear entrance has only 1 cashier
If you walk to the store from the south you literally have to walk nearly an extra block to get all the way around to the back of the store. The same goes for a small mall nearby, some of the entrances are locked for just no reason at all which adds a lot to travel time, especially if you have mobility issues.
This can definitely be a factor. Depending on the area and other demographics.
Personally, I live in what appears to be a mostly "white" small community in a fairly rural town. Population is less than 10k. The local fast food chain closes the dining room before the drive thru here too. We're too small of a community to have undesirables, and we're 15 minutes from anywhere, and 20-30 minutes from any somewhat major city.
They still do it. The brain rot of corpos has no end.
They'll be cruel to people who need accommodation because they can. They're horrible people.