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this post was submitted on 16 Aug 2023
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Linus Tech Tips
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Is it safe to say if the dude in the video wasn't passively crapping on HUB and GN this would never have happened?
Probably not. All the issues were there, someone would have pointed it out for some reason at some point.
imo it’s the natural outcome of the kind of growth they’ve experienced while not putting significant effort into using outside consultants or hires to get their corporate structure right.
I think the problem was the lab idea. When they started going along the lab idea I did feel like it was not really there area of expertise and I thought it was odd that other companies were so interested. In order for the lab results to be trustworthy the company has to be far more open and professional than LTT really is. They probably have to allow external auditors to come in and have a look from time to time which wasn't something they really seem to account for.
Like don't get me wrong, it's a great idea and it's probably something the world needs, but I wouldn't have thought that they were the people to carry it out. I've always seen LTT as Top Gear but with computers.
GN probably would've done it anyway. He is not completely in the right because as unbiased as he wants to be, at the end of the day, he is still criticizing a competitor. I doubt those comments actually prompted his response. They had a lot of examples in their video and have probably been compiling it for a while.
Edit: I mean to say that criticizing a competitor can damage your reputation. I think GN was entirely justified in creating the video. The point I was trying to make is that, after the backpack warranties scandal, Steve basically came out saying that they would be paying closer attention to LMG's credibility. So I think this video would've come out eventually regardless of whether or not staff at LMG made those remarks about GN.
Yes, how dare he criticize a competitor in the hopes of making them a better competitor
What unassailable logic.
I worded my original comment poorly. It can be bad for your reputation to criticize a competitor, but GN was completely right to make this video. It just has a lot of potential to backfire.
You can use this to question whether his motives are pure, but suggesting he is "not completely in the right" is just weird. He is well within his rights to criticise a competitor. Absolutely nothing wrong with that.
I agree. I worded my initial comment poorly. I just meant that it can be damaging to your own reputation to criticize competitors. GN is completely in the right.
So it's basically wrong to criticize a competitor?
I worded that poorly. In general it is not in your best interest to criticize a competitor. GN was absolutely right to make that video, I'm just saying that due to them being competitors, it has more potential to backfire.
Steve pointed out that most of the errors were caught by himself and not addressed previously. I'd imagine with their previously close ties that the GN crew planned on reaching out privately, but after being thrown under the bus they decided to go full on ass blast.
My point was that Steve has probably been keeping these examples on hand for a while, because he seemed pretty skeptical of the ethics at LMG after the backpack scandal. At most, I think the comments from LMG might have pushed GN to release that video sooner than they had originally planned.
GN gave LMG a rope to pull them up with so they could be better, LMG tied it into a noose and hung themselves. GN did pretty much exactly the right thing to allow LMG to improve themselves.
True, Linus is absolutely terrible at handling criticism. Dude needs to just lets himself cool off for 24 hours and have some people read things before he posts and it wouldn't have become such a mess.