I also don't fully understand why people are so furious. Yes it's some pretty serious alligations from Madison yes, and some dumb faults has happened from overworked stressed employees because of some bad company policies. Manny big companies have these issues at some point but you don't hear about it because it's handled internally or the company just slowly dissolves. LMG are at least open and a million times more transparent than I've seen many other companies be. Then own up to their mistakes now and are at least trying to fix things. Shutting down for a week is pretty drastic and for me it shows that they care.