Can we please make a viable (federated!) amazon alternative? I have an idea! (lemmy.giftedmc.com)

submitted 2 months ago by haui_lemmy@lemmy.giftedmc.com to c/fediverse@lemmy.world

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Hi folks! I'm here with another idea. Let's make an amazon alternative. I know! I know! That was asked for a couple times already but lets discuss some details.

Amazon is basically glorified dropshipping by now. What if we just made federated (not sure if over activitypub would work) ads and sales, powered by fediseer (the "trust" network of the fediverse).

Example 1: So you buy at toms groceries, you trust them. they have experience with tina's hardware store and they trust them. so you can buy both toms and tinas wares on both sites.

Example 2: So for example, I run a small business that sells computers. You run a small business that sells mice and keyboards. I have worked with you before so I mark you as trusted in my local website, which federates with yours, showing your products in my shop. If a customer buys my computer and buys your keyboard on top, my site sends you a buy order with customer address and payment. I get a small fee for my electricity of say 1%.

Can someone try and poke holes in this idea? It feels like this could work!

Have a nice weekend.

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[-] PhilipTheBucket@ponder.cat 0 points 2 months ago

how to ship goods?

Part of their point was that Amazon doesn't handle shipping for a lot of the things they sell. If you want to, they can store everything within their massively-optimized operation and ship it for you for a small-enough-to-be-compelling fee, but you don't have to. You can also just list your stuff there and ship it to customers when they order it.

how to process payments?

This is trivial. The modern financial internet makes it extremely easy.

how to handle refunds? how to handle contestations?

This is a fair point, probably the biggest issue that could be a stumbling block. One fair counterpoint is that Amazon's handling of these situations is often pure uncaring dogshit, so if you're doing a bad job at it, you're still no different than Amazon (and potentially better than, since it is hard to see how someone could be any worse.)

It's not totally simple, and you have to do some real actual work to solve it, but it's also not like going to the moon. It's solvable.

[-] Randomgal@lemmy.ca 0 points 2 months ago

Considering your answer to payments solution was "This is trivial.' it sounds like a) You've never run a business and b) you're more interested in fantasizing than a realistic conversation.

[-] balder1991@lemmy.world 1 points 2 months ago* (last edited 2 months ago)

All of this talk is actually ignoring the very fundamental aspect of this sort of transaction: trust.

When you buy from a place, you do it because you trust the store or the service to handle problems [1]. I remember one saying that a purchase is actually a very intimate relationship, and if you have any reason to think that person or service would screw up over, you’d never engage in any monetary transactions with them.

A marketplace where anyone can sell only works because despite your diligence to look for reputable sellers, the platform usually offers some assurance that you’ll be refunded for any type of scam, which means they take on the burden of doing some quality control on approving sellers. At least that’s how it works in Brazil, I suppose that a country with a high societal trust might have less of this problem, but the incentives are the heart of any system.

[1] Sure, sometimes it doesn’t go the way you wanted it and you can end up being screwed by the service, but the expectation was there.