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Any recommendations for UK IONOS hosting?
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this post was submitted on 14 Mar 2025
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Only know Ionos in DE but I can't recommend it, the support is pretty bad.
Bad how? Slow to respond, poor knowledge, or just non-existant ticketing?
Playing information ping pong. We sent them some issue with a lot of information and instead of actually investigating they often dragged on the whole thing by asking for details they should have themselves, taking hours-days to respond etc before they actually did something. We often had to escalate issues via our account manager.
This was all on enterprise support while I was working for a company that paid six figures each month for infrastructure in their data center.