I don't see how your comment responds in any way to the criticism presented.

this comes up every time Kagi gets mentioned anywhere.

Because it's relevant. Should I never share it because you've already seen it? What about those who haven't? I haven't seen Kagi properly address these issues. So I asked about newer developments I might've missed. No one volunteered any yet.

Someone is personally hurt by the CEO and is now in a crusade to spread bad karma about them.

The author clearly explains how they arrived at their stance, and it wasn't just "hurt feelings." I'm not claiming this was what you intended, but it feels like you're trying to dramatize the criticism and downplay the issues rather than address them.

I also don't see the crusade thing. They wrote down their thoughts, then others found and shared them. They're not the ones posting in ycombinator, or here. It's people like me, unaffiliated with them. We just think more people should know.

You finished saying you liked Kagi and think it's good. There's nothing wrong with that, but I don't see how it helps here, either. I used Kagi for a short while and liked having more control over results, but... the issues remain. It's beside the point.