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Anon explains scam callers
(sh.itjust.works)
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There are programs now that if they have like 12 seconds of audio of your doctor talking they can recreate it in ai and call you and ask you for anything they want. From pretty much any number they want.
I basically do mail only unless I initiate the call myself.
all of my calls that have HIPAA protected information require I type in a pin number before the call can continue, and in a couple places that send my phone on file a text with a password/number. So I am not that worried about that one. Still crazy though, and makes sense why they implemented this.