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this post was submitted on 20 Aug 2023
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After getting an iPhone for my mom, and running into multiple issues just setting up the account, including an apparently rare known UI bug*, I can't say I am convinced by the "It just works" slogan.
I really don't see the difference in experience for an average person buying any big brand android phone vs an iPhone.
*something about an old account re-setup not working on the phone and apparently some steps had to be done in the web interface. The phone UI was just giving an unspecified error and I had to dig deep into Google to find out wtf is wrong. A non-tech person would have no chance of solving it on their own.