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[-] MonkderVierte@lemmy.ml 3 points 2 weeks ago

Sure. But in the meantime, calls will get worse.

[-] Fredselfish@lemmy.world 6 points 2 weeks ago

Just tried call a appliance service fucking told me that customer service was now all AI no human. I fucking hung up.

[-] Lost_My_Mind@lemmy.world 9 points 2 weeks ago

No no. Don't just hang up. Tell us who it was so we can ALL avoid buying their products.

[-] Fredselfish@lemmy.world 10 points 2 weeks ago
[-] Lost_My_Mind@lemmy.world 7 points 2 weeks ago

.......that only raises MORE questions!!! Where the hell did you even FIND a Sears in 2025??? I thought they went out of business around the same time Toys R Us did. Like, 10 years ago.

[-] Fredselfish@lemmy.world 4 points 2 weeks ago

Me too, but I called for appliance repair anc it redirected me to the local Sears repair. https://www.searshomeservices.com/repair/refrigerator-repair-service

[-] futatorius@lemm.ee 4 points 2 weeks ago

That deters people from using call centers, which saves the firm money.

[-] taladar@sh.itjust.works 3 points 2 weeks ago

True innovation in the area of making existence even more miserable, as if using phones for support wasn't bad enough on its own already.

this post was submitted on 25 May 2025
295 points (99.0% liked)

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