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this post was submitted on 02 Jun 2025
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It's gonna be a rough few months for the IT department
Actually being able to troubleshoot things yourself instead of waiting for a reply from Microsoft support is a godsend.
I feel like most of the items aren't going to be real troubleshooting.
It's been a good bit since I worked the support desk, but even with generic microsoft updates, most of the 'questions' were basically the worst users finding a way to say 'It used to be this and I want it to be this way, hold my hand for an hour while telling me its not this way anymore until I get tired and then complain to someone else'.
Yeah, but that already happens every time Microsoft does a major version "upgrade".
And imagine how much more handholding it'll require when you fundamentally change everything about their computer lmao