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this post was submitted on 27 Jun 2025
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Its to use the employees to train AI to replace them and they know it.
Ai definitely can't replace many (if any) microsoft employees.
Their hope is probably that AI can let current employees bear a greater workload so they can downsize.
Ding! Any gains in productivity will mean more work for less people.
Anyone who can’t see this coming - I have several bridges for sale.
This is the material explanation. They expect increased productivity and therefore higher output and therefore higher profits from the same workforce. Not necessarily to downsize. Downsizing or upsizing would be dictated by a combination of the realized productivity gains and the uptake of their products by the market.
Microsoft support was already mostly useless. So, yeah, a useless AI probably could replace that, but it would also probably be more expensive.
Not even the guys who call me on the phone to tell me that I have a virus on my computer?
Frankly, with the garbage Microsoft is producing these days, and the rate at which the quality, for lack of a better word, is degenerating, I'm starting to consider if LLM slop might actually be less worse...