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Hosting firm says it lost all customer data after ransomware attack
(www.bleepingcomputer.com)
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this post was submitted on 24 Aug 2023
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It depends what's the pricing. For example ovh didn't keep any extra backup when their datacenter took fire. But if a customer paid for backup, it was kept off-site and was recovered
It might be even pretending to be a big hosting company when they're actually renting a dozen deds from a big player, much cheaper than maintaining a data center with 99.999% uptime