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UPDATE: Old images still missing, new image uploading has been fixed. (lemmynsfw.com)
submitted 1 week ago* (last edited 13 hours ago) by bobbiguy2122@lemmynsfw.com to c/lemmynsfw@lemmynsfw.com
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Update 1: This is an issue with cloudflare, we are having issues with the account that hosts the site, we are contacting cloudflare support about the issue.

Update 2: we have switched s3 providers and images should be working again, older images may be missing, we will have to do a merge with the old s3 storage backup into the new provider, we plan to do this soon, but all new images will work as expected, sorry for the issues and thanks for your patience and kindness while we were working on the fix

Update 3: we have created a new ticket with cloudflare support with more information so that hopefully they take this issue more seriously.

For those experiencing issues uploading pictures, that is a separate issue we were not aware of until yesterday, that should be fixed now

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[-] JadeBlossom@lemmynsfw.com 6 points 4 days ago

All my images still not showing up even my profile picture is all crashed out...

[-] bobbiguy2122@lemmynsfw.com 18 points 4 days ago* (last edited 4 days ago)

Yes unfortunately our Cloudflare has been locked in some way, meaning we are unable to make payments on it. Our b2 bucket (which is where all the photos for the site were stored) was hosted on cloudflare and is now locked behind a paywall that we cannot pay for some reason. We have contacted cloudflare support to try and get access again.

In the meantime even when it gets fixed we are NOT going back to cloudflare’s B2 bucket service, so we made another b2 bucket with a separate service and we’re waiting for access to the old one so that we can transfer all the existing data into the new bucket.

We're doing everything we can to try and get access to the old storage, but we haven't heard back from cloudflare yet. As for now, the new service allows us to backup our data so even if something were to happen to our photo storage again, we won't lose our photos in this way again.

Sorry for the inconvenience, this was really unexpected and frustrating for us aswell

[-] weird_alt@lemmynsfw.com 2 points 1 day ago

Hi, is there any update on this?

[-] bobbiguy2122@lemmynsfw.com 3 points 1 day ago* (last edited 1 day ago)

not at the current time, I will update the post when there is an update

[-] weird_alt@lemmynsfw.com 2 points 1 day ago

Thanks. Really sucks that cloudflare is basically holding our data hostage :c

[-] JadeBlossom@lemmynsfw.com 3 points 2 days ago

So you guys will eventually get the images back up and working? Cause this is keeping me from posting

[-] bobbiguy2122@lemmynsfw.com 2 points 13 hours ago

It seems like you were unable to upload pictures, that's a separate issue that I wasn't aware of, sorry about that, you should be able to upload images now

[-] bobbiguy2122@lemmynsfw.com 3 points 1 day ago

the images are working, old images are just missing right now

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this post was submitted on 16 Jul 2025
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