I mean it's a pretty realistic scenario. I happened to be the unlikely remote hands for the company I work for just a few weeks ago.

Company: an industrial cleaning company with about 1500 AD users and about 8000 employees, historically had 2 corporate offices, currently has three as it's transitioning one corporate office across the country

Server and mistake in question: old admin who's no longer with the company setup the ESXI 6.0 cluster in the server room at the office without documenting the root password to access it. This cluster happens to host the companies critical services including AD so being unable to access the host has been blocking the office migration. Old admin had also not fixed the ESXI backups which have been broken for over 3 years so no backups to restore from. Also the out of band access to the servers was never correctly setup

I happening to be close to this office and having IT experience was poked to go in and with physical access to modify the shadow file and set the root password to be blank. Had I not been available they would have had to fly someone in from the office 2000 miles away or hire a very expensive local contractor to come in after hours to do the same thing