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the myth of the good tech giant
(analognowhere.com)
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I also thought Louis's choice of Clippy was a bit odd, but the fact that there is a symbol people can rally around at all is more important than the symbol itself in many ways.
Fair enough, and clippy was indeed trying to be helpful, no matter how misguided xD
I think this is what Louis was going for. He doesn't want to ask for no more companies, just companies that make a product (doesn't even need to be a good one) where its sole purpose is to try (doesn't even need to succeed) and be useful to the consumer.
I think he hit his mark pretty well for the symbol, but whether or not I agree with his view on things is a different story entirely.