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Here's the plan. (New video from LTT)
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this post was submitted on 26 Aug 2023
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Linus Tech Tips
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Agreed - this announcement started well in detailing the positive changes to workflows and quality assurance, but quickly turned south once the finger wagging and defensiveness raised its ugly head again.
FFS, this is the time to accept responsibility, take the criticisms on the chin, and show how you're going to make things better - not fall back on the "some people are being really mean to us and we're really the victims here" BS.
Am I the naive one in missing where they were finger wagging? I thought it was a good video throughout. It anything, I saw that they committed to even more process transparency of their business operations (which, to be fair, no company does unless they are an open source company).
Only time will tell, but if those changes had already been in the works even before the blowout, then I'm not sure if there actually is any other way of communicating that without simply unproductively crucifying oneself
No one is asking for public self-crucifixion - this the point in public relations where you want to make a fresh, positive start and be the bigger person. It's not the time to throw any more fuel on the fires of animosity by shifting the spotlight and directly attacking those critics that you feel did you wrong.
Linus, who obviously can't let it go, does this a few times during this announcement. Firstly in addressing the "people who wanted us to fail", but more noticeably when admonishing the people who allegedly harassed his team on social media and denounced them as "not members of our community".
While the toxic faction doing this don't deserve to be defended by anyone, this is simply not the time and place to call them out. Perpetuating this petty bickering when you should be moving forward positively and building bridges with the community is not a good look.
Toxic behaviour should be called out when it happens. That is the time.
ffs half of the video/issue is about the workplace culture at LMG. What kind of boss would he be if he didn't call out assholes issuing death threats to his team? That was the singular part of the video where he got emotional. Note that he didn't mention himself, who I'm sure could open up his phone and find a hellstorm of comments ranging from shitty to deranged.
"Petty bickering" is not constant harassment and threats to kill you. The time to call that shit out is immediately.
edit: and plenty of people are asking for a public self-crucifixion.
I guess it's a matter of perspective and opinion. Not that Reddit is anything to trust, but this thread clearly demonstrates that there are people who appreciate the approach Linus took: https://www.reddit.com/r/LinusTechTips/comments/161lh3f/heres_the_plan/jxslkvs/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=1&utm_content=share_button
Damn if you do, damn if you don't. What is a company to do? They have no choice but to take a position, even if that means a small number of folks be upset with them.
As someone in management, I personally feel Linus' response was pretty appropriate.