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3DPrinting
3DPrinting is a place where makers of all skill levels and walks of life can learn about and discuss 3D printing and development of 3D printed parts and devices.
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Do you have a way to send commands directly to the printer and get reports back?
Octopi’s interface, or pronterface on a pc with a direct usb to it, are my two go twos.
Marlin, M503 will report all settings (useful notes- esteps, z offset,) and can be used to to confirm that the esteps took in the first place.
If it’s stock firmware, it’s a version of marlin. I would suggest considering flashing a fresh copy from marlin themselves rather than creality. They have profiles for the config.h filed that take out a lot of the tweaking (unless you’ve installed upgrades or whatever. Have to tweak those by hand.)
I did something dumb a while ago, when i was moving i lost the cable to my printer as i never needed it.
Turns out it was a mini USB which i haven't seen in any device in the past 10 years(jk), so i only have 2 micro sd cards.
I could try to flash a fresh copy of marlin, i'm currently installing an e3d hotend too so i might as well go for a full reset.
But i haven't flashed a marlin copy yet, i only did one from creality. I hope everything works out when i do.