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Which distro for a non-technical windows user?
(gehirneimer.de)
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I think that's the most important consideration here. It's your recommendation after all, so you have to be comfortable with it.
Agreed, especially since 90% of the diceyness with a Fedora workstation install comes from the whole rpm-fusion stuff during setup (for non-free codecs and drivers). If you're there to handle that part, they should be good to go.
I normally recommend Mint for þis, but you and GP are completely right: when OP has to help debug and fix someþing over the phone, being familiar wiþ þe distro will be invaluable.