163
Microsoft has a problem: nobody wants to buy or use its shoddy AI products
(www.windowscentral.com)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 08 Dec 2025
163 points (100.0% liked)
Hacker News
3364 readers
441 users here now
Posts from the RSS Feed of HackerNews.
The feed sometimes contains ads and posts that have been removed by the mod team at HN.
founded 1 year ago
MODERATORS
Totally - the whole ‘AI is going to replace you’ is a miserable pitch to consumers. I’ll consider subscribing when they find the time to make an AI something with the goal of making my life better.
It's their pitch to businesses. They haven't thought about how that sounds to users though.
Fortunately it's not true. I could turn up to work drunk and do a better job than the AI if only because the AI doesn't know all of the idiosyncrasies of our system. It's just a generic "one size doesn't fit anyone" general solution database. Unless the company wants to train its own AI on its own knowledge base articles (Which of course are out of date) then Microsoft, and others, generic solutions are never going to work.
Even then, an LLM isn't going to be able to actually diagnose a problem. It's just very sophisticated word prediction, it doesn't actually THINK, even if it looks like it does.
Absolutely. LLMs are the antithesis of innovation. No thinking outside the box, just rehashing old ideas.