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Don't believe them (no.lastname.nz)
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[-] ChicoSuave@lemmy.world 26 points 1 day ago

I worked at a support call center and those call backs were legit because we didn't want to have our on-hold rate above a few minutes but only had about 20 bodies to handle about 600 calls a day. The only way we could meet our internal KPIs was to offer call backs. The bonus of this was that our CSAT went up almost 15 percent with this. Win win for us and the customer.

this post was submitted on 30 Dec 2025
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Memes

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Post memes here.

A meme is an idea, behavior, or style that spreads by means of imitation from person to person within a culture and often carries symbolic meaning representing a particular phenomenon or theme.

An Internet meme or meme, is a cultural item that is spread via the Internet, often through social media platforms. The name is by the concept of memes proposed by Richard Dawkins in 1972. Internet memes can take various forms, such as images, videos, GIFs, and various other viral sensations.


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