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What was your gateway product to open source?
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My computer suddenly died when I was an unemployed student, about 12 years ago. I had no money for a new one or repairs, etc. It was pretty devastating.
Then I somehow discovered my city's local Freegeek, (the one in Vancouver BC) - I was able to buy an refurbished Ubuntu tower for $35. They showed me how to use it, invited me back if I needed help, and were generally super kind and helpful.
It was a very nice introduction to the world of open source. I had no clue such a thing as free software and OS even existed before then. Ive been using linux ever since, as much as possible.