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submitted 11 hours ago by Huyen@lemmy.ca to c/canada@lemmy.ca

I’m honestly beyond frustrated at this point.

I am an international student in Canada. I had my B1/B2 visa interview at the US Consulate in Toronto in January, got approved, and my passport was shipped via Canada Post on Jan 21. It was supposed to be ready for pickup Jan 23 in Ottawa. Instead, it’s been stuck as “in transit” in Ottawa for over two weeks.

I’ve contacted Canada Post multiple times, and every time I get the same useless answer: they can’t find it. Now they’re telling me to contact the US consulate to file a claim. So basically my passport is somewhere in their system and nobody knows where, and nobody takes responsibility.

I have a US trip next week and there’s no way I can get a new passport and visa in time if this thing is actually lost. Has anyone dealt with Canada Post losing a passport from the US consulate shipment? How long did it take to resolve?

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[-] Reannlegge@lemmy.ca 16 points 9 hours ago

Go to the consulate tell them your passport is lost in the mail, it is their job to get you a new one.

[-] Huyen@lemmy.ca 5 points 9 hours ago

The Consulate can get me a new visa but I need to have my passport, right?

[-] Smaile@lemmy.ca 2 points 1 hour ago* (last edited 1 hour ago)

Nope asside from the visa, that shits gone unless it shows up, enjoy the "fuck you Iv got mine" world we live in

[-] Reannlegge@lemmy.ca 10 points 9 hours ago

I only know things from the Canadian side but I know passports can be given to you rather fast.

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this post was submitted on 09 Feb 2026
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