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this post was submitted on 10 Feb 2026
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As long as the alternative is not another chat app that is not indexable by search engines. Forums fill the role pretty well, I don't understand why devs would use Discord in the first place.
Hear hear!
Matrix is an ok alternative to Discord for what Discord does.
Support forums are not an appropriate use of Discord, or of Matrix. Discourse is pretty great open source forum software. NodeBB forums even added ActivityPub support! I never particularly like when companies use Reddit as a primary communication method, and for the same reason I'd rather they didn't use Lemmy or Piefed, but all of these are vastly better options than Discord, Matrix, or other un-indexable private chats.
Discord took the place of IRC. Chatlogs for IRC were rarely indexed by most channel admins until after about 2010 when projects like freenode hosted all the open source projects for the whole web.
It was purchased by some right wing billionaire and now it is no longer.
But in a success story for open source software, the entire community migrated from freenode to libera.chat in like 2 days.
The way to defeat enshittification is by disallowing lock-in.
Fluxer apparently has that on their roadmap. https://blog.fluxer.app/roadmap-2026/
I saw earlier that Zulip already has that option, but I still would much prefer a regular old forum.