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Isn't it ironic, don't you think?
(lemmy.world)
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this post was submitted on 01 Sep 2023
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I'd post the full complaint to a site like Pastebin, then share the link with them.
Though I wonder: if they limit the text to 250 characters, do they even care to read the complaints at all...
I know of a certain big company that has a bug report UI in one of their main products that literally goes nowhere, it used to go to a table in the db, then they removed the table since it was not really used and they wanted to get more storage, so someone quick fixed the bug report to go to a Google sheet
Nobody really checks that sheet and it is not automated or used for anything at all, the person that created that sheet was also deprovisioned some time ago.
Also since many things have changed the only thing that is pulled to the sheet is the first field to specify the category of the bug, all the descriptions, files, photos, logs and more granular items are just not going anywhere.
When this was reported the only reply from management was "QA will check it later" this was 2 years ago so...yeah