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I'm watching you
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this post was submitted on 15 Mar 2026
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Programmer Humor
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Yeah, I know that, the manufacturer has already installed the OS etc.
What I want is a warranty and guaranteed manufacturer support, rather than me needing to figure out how to fix it.
Outside of specialized B2B software, I never met a tech rep that would be helpful with an issue. Do you actually have experience where you'd call Google/Apple/Microslop and get help with their software? In Linux world, with many programs I can just go and nag the actual developer of the thing, which often works wonders.
I had a driver issue with my laptop which was causing the microphone to not work, not only was it fixed under warranty, but they sent a tech to where I was studying to fix it, rather than having to drop it off.