Yeah ok, sure, but again I feel like you're focussing on the wrong thing here. It's like you're watching a video of a homeless man being beaten up, see someone jaywalk in the background and go "oh my god I can't believe someone just jaywalked!". Like, yeah, sure, you're completely right, that is a bad thing to do, but I feel like there's more important things going on here, and it's really quite odd to focus on that, instead of the bigger evil here.

To be really super duper clear here: I think you're right, the lady sucks. But there is a bigger problem here, namely booking.com. And focussing on the small fries rather than the bigger picture is just kind of weird. If anything we said or did on Lemmy mattered at all I'd say you were harming the greater good of bringing down booking by focussing on one tiny little instance of a symptom of the system rather than the system itself.

Or is this a fundamental disagreement in how to solve systemic problems? I believe systemic problems can only be cured with systemic change, like regulation, going after the root cause of the problem. Some folks believe it's a matter of personal responsibility, and they believe that huge systemic problems can be solved by going after one individual at a time.