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this post was submitted on 23 Apr 2026
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Technology
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How do you recover an account on the other providers? Do you have to provide the same recovery email you set before during account recovery? If you hash the email, you have no way of reading it anymore, so someone has to provide it to you again.
you ask the user for it if they want to recover the account and hash it. if the hash matches your previously stored hash then you send the email
other providers that position themselves as secure for activists or journalists do exactly that and they cannot handle that information
That's the only way I can imagine it working.
People frequently confuse privacy with anonymity. Proton never claims you can't be identified. Only that your communications are as private a possible. Though they provide tools for you to ensure your anonymity if that's important to you.