There is no point in playing nice to attract customers if they can’t pay, so businesses are stealing from the poor (mostly data in the case of MS) and selling only to the rich (higher valuation).

Do you remember when CEOs would make announcements at conferences they'd be trying to convince consumers about how good their product is? Pretty frequently they were lying, but now they're not even talking to us, when they speak they're addressing stock holders and other companies.

They were the most hated company in the 2000s and pivoted to one of the good guys by the end of 2010s.

I want an apology letter from all the "stop hating on Microsoft, its not 1999 anymore and they have a new CEO :) :) :)" people.