Screwed over? What promised stuff didn't 76 deliver on?

For me it seemed like Bethesda wasn't entirely sure what they wanted from 76, except that they wanted to create a multiplayer version of Fallout, and make money on micro-transactions. Todd tried to drag it in the PvP direction, which was ridiculous when its their first multiplayer and fallout haven't exactly been known for being balanced. Someone internally dragged it in the coop PvE direction, someone else towards roleplaying and building. And after a backlash, they reacted by focusing on getting NPCs in and on PvE coop. And house building because that sold.

I liked the initial story personally. The changed story with NPCs became too disjointed from the world already built. And had no driving force in it. No reason to care except seeing one faction win.