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this post was submitted on 05 Jul 2023
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No Stupid Questions
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No such thing. Ask away!
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Why do big companies always mark you as spam, and why is it always Hotmail?
My experience is that I have to remove myself from spamhouse once every couple of months, because Hotmail decided that my 5 emails to different accounts was spam. TBF, it's better than silently failing which is annoying as hell.
The problem with email is the same is always been: antiquated software.
The email protocol was never designed for an internet with bad actors and bots. It's from the early hopeful days. We absolutely need a better email system - however, it's simple use, the fact anyone can run one, it's simplicity, is what made it so useful.
The difference with Lemmy(et. al.) Is that the protocol is designed in the modern age, and isn't required to also keep up with bad actors for legacy reasons. If Meta decide to join and fill it full of bad actors, Lemmy has a choice email never had. Lemmy can choose to add verification, peer-conversation, trust keys.
It however still has the same basic problem: to be useful for everyone, it has to work with everyone. The discussions and decisions about how that happen are not just technological, but also moral and ideal-based.
Meta, then, in this context, is the first spam email server. How Lemmy/the community/etc respond will be the challenge.
There's nothing wrong with email. It is essential for all business transacted online. It's still, by far, the most useful federated software. All that the "bad actors" can do is send messages that the receiver didn't want, and that's trivial to stop.