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this post was submitted on 15 Sep 2023
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Yes there have been a lot of improvements to the way businesses operate due to the internet. I love how banking has changed, internet shopping, remote work, and all of that kind of stuff. I think that's kind of separate from what I'm talking about though. I suppose I should have said the World Wide Web and not the internet, specially the WWW as used by individuals and groups for communication and sharing.
I actually despise the way banking has changed. Elder people, barely familiar with making calls from a mobile phone, are expected to use their phone banking app as a security token, to say something that happens every day. And that's talking about people that can actually afford a mobile phone with internet access.
Furthermore, I've personally dealt with a number of elderly people scammed out of their life savings because they unknowingly gave scammers full remote access to their phone - The phone that contains the banking app seniors barely understand, the same phone their SMS based MFA codes are sent to.
To add insult to injury, the banks are refusing to reimburse any funds lost as they state the client allowed an outsider to access their account and transfer all available funds.
This is outrageous. I can see it happening all the time but I wish there were more visibility about this.
100% agreed. Imagine all of your reserves gone at such a vulnerable age and no recourse whatsoever. I thought your money was meant to be safer in a bank.
Old people can still go into the branch if that's more their speed, assuming there are still any branches around. My credit union shut the local branch down and opened up some stupid branch that doesn't even have cash on hand.
Not in all cases. In a number of cases elderly people no longer hold licences and getting to and from the bank isn't terribly realistic.
In theory, yes they can, in practice employees and elder people don't work very well together, and these employers are there just for appearances.
Who knows what this new money will do with the old ad-financed entertainment parts of the internet. VR/AR could actually get a second chance and maybe "smart" devices more usefulness than spamming ads. I hope cities and municipalities discover their role as online activity promoters for offline life.