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submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

Google says it can’t fix Pixel Watches, please just buy a new one | With no official repair program and no parts, broken Pixel Watches are just e-waste.::With no official repair program and no parts, broken Pixel Watches are just e-waste.

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[-] Art3sian@lemmy.world 95 points 1 year ago* (last edited 1 year ago)

Same with the Google Nest Hub.

It cost me around $600 and has a known splash-screen issue which I just woke up to one morning.

No fix available when it happens. Nothing I did caused it. I just had to bin it.

It’s either planned obsolescence or just shitty design.

It's probably a bit of both. They save money with a worse design and they make more money on more sales.

[-] casmael@lemm.ee 30 points 1 year ago* (last edited 1 year ago)

Probably both tbh

Let’s mint a new razor: assume both malice and incompetence

[-] junderwood@lemmy.world 20 points 1 year ago

Casmael's Razor. Has a nice ring to it!

[-] Amir@lemmy.ml 4 points 1 year ago

Greed and incompetence is more accurate

[-] thisisawayoflife@lemmy.world 29 points 1 year ago* (last edited 1 year ago)

Companies should have fines for at least as much as the revenue they generated with those devices. Designed obsolescence is something that needs to be *abandoned, even if it hurts really bad financially.

[-] fubo@lemmy.world 27 points 1 year ago

Even simpler: If you sell it, and it breaks or becomes useless, you're expected to take it back and dispose of it responsibly. Electronics retailers can charge a deposit, just like the supermarket does for beer and Coke.

Just imagine if things worked that way —

Find the broken husk of an iPod Shuffle on the beach? Take it to an Apple Store; they give you five bucks.

Find a roadkill Dell laptop on the side of the road? (I did earlier this summer.) Take it to any big-box store that sells Dell laptops; they give you five bucks.

Pixel Watch turned into e-waste? Mail it to Google; they give you five bucks. (Probably on your Google Pay account, yeah, but that's better than nothing.)

[-] HurlingDurling@lemm.ee 17 points 1 year ago

But before that make it like a tire. Bought a pixel watch and it died in a year an a half? If the device should have lasted 3-5 years, you should be able to send it back to the manufacturer for a percentage of the cost back. Sure, google can say it's watches only last 12 months, but as a consumer would you buy such a disposable item?

[-] Amir@lemmy.ml 3 points 1 year ago

Nest Hub for $600? Which one is that expensive?

this post was submitted on 16 Sep 2023
1075 points (98.3% liked)

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